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GDPR Compliance

Last Updated: October 2026

Our Commitment to GDPR

We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed lawfully, fairly, and transparently. This page provides specific information about our GDPR compliance practices.

Data Controller

For the purposes of GDPR, we act as the data controller for personal information collected through this website and our services. We determine the purposes and means of processing your personal data.

Lawful Basis for Processing

We process your personal data under the following lawful bases as defined by GDPR:

  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legitimate Interests: Processing is necessary for our legitimate interests in operating our business, provided these interests do not override your fundamental rights
  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Legal Obligation: Processing is necessary for compliance with legal obligations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to your personal data and receive information about how we process it. We will provide a copy of your data in a commonly used electronic format.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including where it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided on our contact page. We will respond to your request within one month, though this may be extended in complex cases. We will inform you of any extension and the reasons for it.

You will not usually need to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with a request if it is clearly unfounded, repetitive, or excessive.

Data Protection Officer

While we are not required to appoint a Data Protection Officer under GDPR, we have designated a responsible person to oversee our data protection practices and ensure ongoing compliance. Questions about data protection can be directed through our contact page.

Data Transfers

We primarily store and process data within the European Economic Area (EEA). If we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection principles
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by GDPR.

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significantly affects you.

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete it.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In the UK, the relevant authority is the Information Commissioner's Office (ICO).

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

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