Privacy Policy

Last Updated: October 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to ensuring your privacy is protected and that we comply with applicable data protection regulations.

Information We Collect

We may collect the following types of information:

  • Contact details including name and email address
  • Property location and service requirements
  • Communication preferences
  • Information about your garden or outdoor space
  • Technical data including IP address and browser type

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide requested services
  • To communicate about ongoing projects or maintenance schedules
  • To improve our services and website functionality
  • To send relevant information about our services, where consent has been provided
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract when providing services you have requested
  • Legitimate interests in operating and improving our business
  • Consent where you have opted in to receive communications
  • Legal obligation where required by law

Data Sharing

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist in delivering our services
  • Professional advisers including lawyers and accountants
  • Regulatory authorities where required by law

All third parties are required to maintain appropriate security measures and use your data only as instructed.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under data protection law, you have rights including:

  • The right to access your personal information
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the details provided on our contact page.

Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage them.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy or how we handle your data, please contact us through the details provided on our contact page.